Shipping policy
1. Order Processing
Orders are processed within 1 business day. Orders placed Monday–Friday before 3:00 PM (UAE time) are processed the same day. Orders placed after 3:00 PM, or on Saturday/Sunday, are processed the next business day (Sunday orders processed Monday).
2. UAE Delivery
We deliver to all seven Emirates.
- Orders placed before the 3:00 PM cutoff (Mon–Fri) qualify for next-day delivery.
- Free delivery on orders of 349 AED or more (UAE only).
- Orders under 349 AED: flat delivery fee of 18 AED.
3. GCC Shipping
Estimated delivery: 3–6 business days, depending on destination and order specifics. Shipping cost calculated at checkout. Customs duties and import fees, if applicable, are determined by the destination country and are the customer's responsibility.
4. International Shipping
Estimated delivery: 3–7 business days, depending on destination and order specifics. Shipping cost calculated at checkout. Customers are responsible for any customs duties, import taxes, or fees imposed by their country — these vary by destination and are not collected by us at checkout.
5. Public Holidays
Processing and dispatch may be delayed during UAE public holidays. Any delays will be communicated via email where possible.
6. Order Tracking
A confirmation email with tracking details will be sent once your order has shipped.
7. Delivery Issues
If your order is delayed or lost in transit, contact us at info@blankd.ae. If a package is returned due to an incorrect address provided at checkout, the customer is responsible for reshipping fees.
8. Damaged or Missing Items
If your item arrives damaged, contact us within 48 hours of delivery with photos of the damage. We will assess and offer a replacement or refund per our Refund & Return Policy.
For any shipping-related questions, contact us at info@blankd.ae.
